Support
We're here to help.
If Signal Cover isn't working as expected, email support@signalcover.co.za. We'll help you get back to your policy.
What to include
Tell us:
- Your Signal Cover version or build number, if shown in TestFlight
- Your iPhone model and iOS version
- What you were trying to do and what happened
- Any error message you saw, without personal details
Please never email policy PDFs, passwords, ID numbers or bank details. We can investigate an issue without receiving your documents.
Delete your account
- Open Signal Cover and sign in.
- Open Account settings.
- Choose Delete account, type DELETE, enter your current password and confirm.
This removes your active account, policy groups, extracted text and uploaded PDFs. Our own database backup copies are kept on a rolling schedule for approximately five weeks; service providers may retain other copies under their own policies. If you cannot sign in, email support@signalcover.co.za from the address on your account and ask us to help with deletion.